Resolve Usage Discrepancies in Machine Rentals
Accurate machine usage tracking with local connectivity enhances invoicing precision and customer satisfaction.
Usage discrepancies in machine rentals
Accurate billing for operating hours is essential for precise invoicing when rental companies lease out machinery-accurate billing for operating hours is essential for precise invoicing. However, this process can encounter issues such as usage discrepancies, which refer to differences between recorded usage hours or mileage and what was agreed upon in the rental contract or expected by the customer. These discrepancies can lead to disputes over additional charges or unexpected fees, creating tension between the rental company and the customer. Inaccurate billing periods, incorrect usage records, or deviations from expected usage can result in overcharging or undercharging, ultimately affecting customer satisfaction and the rental company’s revenue.
Accurate Machine Usage Tracking with Local Connectivity
Proemion’s local connectivity solution simplifies the process of tracking and billing for machine usage. Rental companies can equip their machinery with our solution, enabling easy data collection through a wireless connection to the TCU (telematics control unit) in real-time, which adds significant value by automating information collection. This provides precise information for accurate invoicing without the need for remote data transmission.
Rental companies can build an app using our local connectivity solution to collect all necessary usage data seamlessly in real-time. This app connects wirelessly to the machine, simplifying record-keeping and invoicing processes. It ensures accurate usage logs, enhancing productivity and efficiency on and off the worksite.
For instance, one customer implemented this solution using our Byte Command Protocol to transfer data to an app, streamlining record-keeping and invoicing. This ensures rental companies can monitor machine activity and generate accurate usage logs, enhancing productivity and efficiency.
App Created by a Customer with Proemion’s Local Connectivity Solution
An app created by a customer, powered by Proemion’s local connectivity solution, enables operators to track their activities, record jobs, invoice customers, and collect data to improve operations directly from their device. This app connects to the machine while in the field, recording throughput and output as the machine is operating, which adds significant value by automating information collection.
The app provides the creation of custom invoices by capturing data from the machine. The app kit, which can be purchased from authorized dealers, includes a module that collects and transmits job data to the device via a Bluetooth connection. This data fills out job records with operational metrics such as usage hours, mileage, and other relevant data. This app is a valuable tool for monitoring and capturing specific job details.
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