Customer Support Center

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We are happy to be there for you personally. Open a support case via our form or send us an e-mail.

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Documentation

Read our documentation. It helps you to make your first steps with our Web Services.

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Download Center

Download manuals for all Proemion products, utilities and drivers, and software tools.

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DataPlatform Status

Get real-time updates on the reliability and receive information about scheduled maintenance.

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Return product

If you are not satisfied with your order for any reason, you may request a product return or replacement. 

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Product Change Notifications

We occasionally update our hardware, firmware, developer tools, and software services.

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Upcoming 3G shutdown

Due to the upcoming shutdown of the 3G network in many parts of the world, we created a FAQ sheet that provides background information on the transition process, and a countries list shows already known dates of 3G service termination by country. For more information and how to overcome connectivity issues please contact your account executive.

FAQ sheetContact