USE CASE

Boost sales with data-driven personalization

Understanding your customers' needs is key to success in sales. By leveraging data-based insights into their machine fleet performance, you can make personalized recommendations that meet their specific needs, boost sales, and increase machine turnover.

The Problem

Guesswork does not close deals

Selling to machine owners is challenging when you rely on assumptions about their needs. If you are making general pitches without concrete data, convincing customers to buy becomes an uphill battle. Without clear insight into how their fleet operates, it is hard to offer a compelling case.

THE SOLUTION AND BENEFITS

Making informed recommendations can boost sales and help you earn your customer's trust

According to Harvard Business Review, personalization can increase sales by 10% or more. Using telematics data, you can tailor your sales approach with customer-specific recommendations. Here is how:

  • Fleet Age: Identify older machines that may need replacing in the next 6-12 months.
  • Usage Patterns: Spot when heavy-duty machines are being used inefficiently for simpler tasks.
  • Fuel Efficiency: Highlight opportunities for customers to upgrade to fuel-saving models.

With these insights, you can confidently recommend the right machines to improve their operations, offering solutions that resonate with their actual needs. This approach boosts sales and builds trust, showing that you're invested in solving their problems, not just closing a deal.

Start consulting your customers with data-based offers delivered through our Global Connectivity Solution: